Order Tracking Policy
Emunah Order Tracking Policy
At Emunah, we are committed to providing a seamless shopping experience, including transparency in tracking your orders. Below is our policy for tracking orders placed through our platform:
1. Order Confirmation
- Once an order is successfully placed, you will receive an email confirmation containing your order details and a unique tracking ID.
- Please ensure your email address is entered correctly to receive timely updates.
2. Tracking Information
- Orders are processed and shipped within 1-3 business days.
- After dispatch, a tracking link will be sent to your email or phone (if applicable).
- You can use this link to monitor the status of your shipment in real time.
3. Accessing Order Status
- Visit the Order Tracking page on our website.
- Enter your unique tracking ID and email address to view the current status of your shipment.
4. Shipping Updates
- Regular updates on your order’s progress, including shipping milestones and estimated delivery date, will be shared via email.
- If you experience any delays or issues, you can contact our support team for assistance.
5. Delivery
- Once the order is delivered, a confirmation email will be sent.
- If you do not receive your package on the estimated delivery date, please contact us within 3 business days.
6. Support Assistance
If you encounter issues with tracking or delivery:
- Email: [Support Email Address]
- Phone: [Support Phone Number]
- Live Chat: Available during business hours through our website.
We value your trust and aim to provide clear and reliable tracking for all orders. Thank you for choosing Emunah!